WARRANTY POLICY

SUNVALLEY BABY LIMITED 1-YEAR WARRANTY

The limited warranty is valid only on products bought through authorized resellers. This warranty is available to consumers only. You are a consumer if you own a Sunvalley Baby product that was purchased at retail for personal, family or household use. Except as otherwise required under applicable state law, this warranty is not available to retailers or other commercial purchasers or owners. We warrant that your Sunvalley Baby product will be free of defects in material or workmanship under normal home use. Customer will be required to present original proof of purchase in order to obtain the warranty benefits. In the event that you do not have proof of purchase date, the purchase date for purposes of this warranty will be the date of manufacture. If your Sunvalley Baby product should prove to be defective within the warranty period, we will repair it or, if we consider it necessary, replace it. To obtain warranty services, please contact us at support@sunvalleybaby.com. Please do not return any product without first contacting a Customer Service Representative.

If the product was purchased at SunvalleyBaby.com, the warranty period is 12 months from the original date of purchase (NOTE: This new extended warranty period went into effect for all Sunvalley Baby items on Jan. 1, 2020). If the product was purchased at any other retailer, the warranty period is 6 months from the original date of purchase. NOTE: The warranty period for any replacement product is one year from the date of the replacement.